Shipping Policy
1. Shipping Methods and Providers:
We are pleased to offer shipping within the United Kingdom using Royal Mail 1st Class service. This allows us to provide swift and reliable delivery of your orders.
2. Processing Time:
Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing times may vary during busy periods such as holidays or sales events.
3. Shipping Rates:
Shipping rates are calculated based on the weight of your order and the destination address. You will be able to view the shipping cost at checkout before finalizing your purchase.
4. Estimated Delivery Time:
Royal Mail 24 Hour Tracked aims to deliver your order within 1-2 business days from the date of dispatch. However, please note that delivery times may vary depending on factors such as location and unforeseen circumstances.
5. Tracking Information:
For added convenience, we provide tracking information for all orders shipped via Royal Mail 24 Hour Tracked. Once your order has been dispatched, you will receive a confirmation email containing a tracking number, allowing you to monitor the progress of your delivery.
6. Shipping Restrictions:
At this time, we only offer shipping within the United Kingdom using Royal Mail 24 Hour Tracked service. We do not currently ship internationally.
7. Undeliverable Packages:
In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or failure to collect from the local Royal Mail depot, we will contact you to arrange re-delivery. Additional shipping charges may apply for re-delivery.
8. Shipping Delays:
While we make every effort to ensure timely delivery of your order, please note that unforeseen circumstances such as extreme weather conditions or disruptions in postal services may cause delays. In such cases, we appreciate your patience and understanding.
9. Contact Information:
If you have any questions or concerns regarding your order or shipping, please don't hesitate to contact our customer service team at info@sleeksportswear.co.uk.
10. Policy Updates:
We reserve the right to update our shipping policy as necessary to reflect changes in our operations or services. Any updates will be communicated to customers via our website or email notifications.
By placing an order with us, you agree to adhere to the terms outlined in this shipping policy. Thank you for choosing Sleek Sportswear for your clothing needs. We appreciate your business!
Sleek Sportswear Ltd
Suite 14 Freckleton Business Centre, Freckleton Street, Blackburn, England, BB2 2AL
info@sleeksportswear.co.uk